FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does delivery take?
Orders are typically delivered within 3-5 working days across Pakistan. Delivery times may vary slightly depending on your city or during peak seasons.
Is shipping free?
Yes, we offer free delivery on all orders nationwide with no minimum purchase required.
Can I exchange an item if the size doesn’t fit?
Absolutely. If your size doesn’t fit, you can request a hassle-free exchange within the specified exchange period, provided the item is unused and in its original condition.
What is your return policy?
We only accept returns in case of a damaged or incorrect item. If you receive a faulty product, please contact our support team within 48 hours of delivery with clear pictures for assistance.
Orders
Below are some of are common questions about orders
How can I place an order?
Simply select your desired product, choose the size, and click “Add to Cart.” Proceed to checkout, enter your details, and confirm your order. You’ll receive a confirmation once your order is successfully placed
How will I know if my order is confirmed?
After placing your order, you will receive a confirmation call, SMS, or email from our team to verify your details before dispatch.
Can I cancel or change my order?
Orders can be modified or canceled before they are dispatched. Please contact our customer support team as soon as possible for assistance.
How can I track my order?
Once your order is shipped, you will receive tracking details so you can monitor your delivery status until it reaches your doorstep.
Products
Below are some common questions about our products
What materials are your products made from?
Our products are crafted using premium-quality fabrics selected for comfort, durability, and a perfect fit. We focus on materials that feel good, last long, and maintain their shape after multiple washes.
How do I choose the right size?
Each product includes a detailed size guide to help you find your perfect fit. If you're unsure, feel free to contact our support team for personalized assistance.
Will the product look exactly like the pictures?
Yes, we strive to ensure our product images accurately represent the actual item. However, slight color variations may occur due to lighting and screen settings..
How should I care for my garments?
For best results, wash inside out in cold water and avoid harsh detergents or high heat drying. Proper care helps maintain fabric quality and print longevity.